Traceability & 10 Year Warranty

What does it mean?

Tell Traceability: How Every Dracon Window and Door Is Verified From Raw Material to Signed Warranty

Traceability is not a marketing word for us — it is the discipline that separates a certified Australian-compliant window from a look-alike import. Every frame, sash, pane of glass, gasket, screw and sealant that leaves our factory can be traced back through a documented chain of raw-material certificates, third-party laboratory tests, on-site factory audits, and a signed legal warranty that follows the product to the end user. This article walks through exactly what we check, who checks it, and how the paper trail is kept live year after year.

Traceability is the ability to track a product, item, or measurement through every stage of its history, origin, and movement.

1. Why traceability matters in windows and doors

A residential or commercial window is a structural, thermal, acoustic and safety product all at once. If any single input falls outside specification, the whole assembly can fail wind-load, water-penetration, energy-rating or human-impact requirements. Key reasons traceability is non-negotiable:

A finished window cannot be judged by appearance — only by documented evidence.
Australian and New Zealand standards (AS 2047, AS/NZS 2208, AS 4666, AS/NZS 4223) require proof of conformance for every input.
Certifiers, building surveyors and insurers need a paper trail before they will sign off.
A single unverified batch of glass, adhesive or coating can void the warranty on an entire project.

2. What gets checked at the material level

Before a single profile is cut, every incoming material is verified against a current, in-date certificate held on file:

Aluminium profile (6063-T5, powder-coated) — mill certificates for alloy and temper, plus powder-coating adhesion and film-thickness records.
Safety glass — AS/NZS 2208 StandardsMark licences held by our glass suppliers Shanghai Weigone Glass and Jiangsu Jingtai Glass, covering toughened and laminated Grade A safety glazing.
Insulating glass units (IGUs) — AS 4666 StandardsMark licence for sealed IGU manufacture, plus conformance with the NZS 4223.2:2016 residential IGU guide.
Laminated interlayer performance — independent Taiwan Glass performance data for CLR-4 + 0.76 PVB + CLR-4 build-ups, giving verified visible-light, solar-heat-gain and U-value figures.
Adhesives and sealants — SGS glue reports and EN / GB 1858.3-2008 test results.
Structural "Glue A" — full CLP Safety Data Sheets on file in both English and Chinese versions.
Timber and coatings for timber-reveal products — Xiamen Reshine guarantee letters covering waterproof, durable wood adhesives.
Wood coatings — MSDS on file for the water-borne wood coating system.
Supplier compliance — completed DBM Supplier Due Diligence form for the timber-resin supply chain.

Certificate discipline is enforced by two rules:

Every certificate is logged against its expiry date.
A material whose certificate has lapsed cannot be released to production until the renewed document is on file — no exceptions, no verbal assurances.

3. Product-level testing against Australian standards

Materials that pass individually still have to prove themselves as a finished window. Our range has been tested by Intertek and reported under the SHF-BP series:

Awning Window 65 Series — report 180129004SHF-BP-1
Awning Window 100 Series — report 180129004SHF-BP-2
Sliding Door 100 Series — report 180129004SHF-BP-3
Hinge Door — report 180129004SHF-BP-4, plus the AS 2047 certificate issued in 2018

These reports cover the full AS 2047 suite:

Serviceability and ultimate wind pressure
Water penetration resistance
Air infiltration
Operating forces on sashes, locks and hardware

The report numbers are printed on our compliance labels so any building surveyor, certifier or homeowner can cross-check the physical window against the exact laboratory record.

4. Energy performance — WERS

Thermal performance is separately verified under the Window Energy Rating Scheme (WERS):

Baron Window and Door Systems has held continuous WERS compliance since the 2018–2019 audit cycle.
Successive certificates are on file for 2019, 2021, 2022 and 2023.
Current membership is maintained through the WERS 2025 cycle.
WERS ratings are what BASIX and NatHERS assessors rely on.
Without a current WERS certificate a window cannot legally be specified into an energy-rated build in most Australian states.

5. On-site inspections and factory audits

Paper certificates are only as good as the factory that produces to them. Two independent audit regimes keep us honest:

AGWA membership — held continuously with 2021, 2022 and 2023 confirmations on file, and current through the AGWA 2026 cycle.
ACP-WCC Silver Windows Compliance Certification — most recently renewed under the AGWA NATA WCC 2025 audit for the 2024–25 period.
NATA-witnessed inspection — the WCC audit is a physical, on-site inspection of the production line by a NATA-accredited auditor, not a desk review.
AWA NATA audit (2019 baseline) — the original AWA/NATA audit established the QA baseline that subsequent AGWA audits build on.

What the auditors actually do on the factory floor:

Sight raw-material certificates against production batches.
Witness hardware installation and glazing sequences.
Measure glazing tolerances, gaps and squareness.
Pull finished units from the line for dimensional and operational checks.
Issue corrective-action reports for any non-conformance.
Require those non-conformances to be closed out before the next certificate is issued.

6. Supplier due diligence

Traceability breaks the moment a supplier is unverified. Every upstream vendor completes a documented onboarding pack:

DBM Supplier Due Diligence Form on file for our timber-resin and wood-industry partners including Xiamen Reshine.
Written guarantee letters covering durability and fitness-for-purpose.
No production release until the pack is signed and countersigned.
Annual review of each supplier's certificates and test reports.

7. Legal warranty — the document that closes the loop

The final link is the signed Dracon Windows Warranty (Baron). It is a bilateral agreement between Dracon International and Baron that:

Names the product ranges covered.
References the underlying AS 2047, AS/NZS 2208, AS 4666 and WERS certifications by number.
Sets warranty periods for frame, glass, hardware and surface finish.
Assigns responsibility for on-site remediation.
Ties every warranty claim back to the exact test-report number and material certificate that governed the day of manufacture.

Because the warranty cites the underlying certificates, a homeowner's claim can be traced straight back to the laboratory result and the material batch — not to a generic promise.

8. How to verify a Dracon window yourself

Every window we deliver carries a compliance label. To verify traceability on site, check that the label carries all of the following:

Model and series (e.g. Awning 65, Sliding Door 100)
AS 2047 test report reference (SHF-BP series)
WERS product code
Glass StandardsMark reference (AS/NZS 2208 and, where applicable, AS 4666)
Manufacture date and batch number

Then confirm against our published document set:

Match the SHF-BP number to the Intertek test report.
Match the WERS code to the current WERS certificate.
Match the glass StandardsMark to the supplier's AS/NZS 2208 or AS 4666 licence.
Match the product family to the signed Dracon–Baron warranty.

If all four cross-checks line up, you have full traceability — from Australian standard, to laboratory test, to on-site audit, to the signed warranty in your hand. That is the standard we hold ourselves to on every job.

Dracon Guarantee:
We absorb the risk—if any certification proves fraudulent or invalid, we provide full refund and cover emergency replacement costs. Our 14-year track record includes zero building consent failures and 98% CCC issuance success rate across 180+ NZ projects.

Total Certification Package Value: $680,000+ in avoided building consent delays, liability exposure, and post-installation failures across Dracon's 14-year project history.